Trustedform Delay Viewing Certificates

Incident Report for ActiveProspect

Resolved

TrustedForm certificate viewing times should be back to normal. We will continue to monitor carefully throughout the night.

Posted Jun 02, 2022 - 20:52 CDT

Monitoring

We have alleviated the issue and are actively monitoring as we work our way through the queue.

Posted Jun 02, 2022 - 19:37 CDT

Identified

We have identified the source of the issue and are working to unblock the queue so we can work through incoming requests faster. Thank you for your continued patience.

Posted Jun 02, 2022 - 18:20 CDT

Investigating

We are currently investigating an increased delay in viewing TrustedForm Certificates. No data has been lost and no action is needed from our customers at this time. We will continue to provide updates as we fix this slowdown. Thank you for your patience.

Posted Jun 02, 2022 - 16:41 CDT

This incident affected: TrustedForm Application.