All Systems Operational
LeadConduit Operational
90 days ago
100.0 % uptime
Today
LeadConduit Classic Operational
90 days ago
100.0 % uptime
Today
TrustedForm Application ? Operational
90 days ago
99.26 % uptime
Today
TrustedForm Script ? Operational
90 days ago
100.0 % uptime
Today
SuppressionList Operational
90 days ago
100.0 % uptime
Today
ActiveProspect ID Operational
90 days ago
100.0 % uptime
Today
TrustedForm Facebook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 21, 2019

No incidents reported today.

Oct 20, 2019
Completed - The scheduled maintenance has been completed.
Oct 20, 21:00 CDT
Verifying - The database maintenance work is complete, and the leads spooled during this outage are now being replayed and processed.
Oct 20, 20:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 CDT
Scheduled - On Sunday, Oct. 20 we will be conducting maintenance on the LeadConduit Classic database. The maintenance window is scheduled to begin at 8:00 PM CT and is expected to conclude by 9:00. Processing of lead deliveries will be delayed during this time, and the UI and API will be offline. Other systems, including LeadConduit, will be unaffected.
Oct 15, 10:22 CDT
Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019
Resolved - Last night (Oct 14-15), the ActiveProspect API experienced a regression in services between the times of 11:58pm and 1:39am (Central). During this time claims against extended certificates failed.

We are reviewing logs and database records to recover and address claims that were unsuccessful during that time. In the event we are unable to recover all the missing claims, you will need to resubmit any which were unrecoverable.

As soon as we determined the applications were unrecoverable our team "rolled back" the applications to a previous stable version. The cause of the first incident is related to yesterday's deployment and we are researching what changed to result in the error.

As stressful and frustrating as this is for us, we know these sorts of incidents are equally frustrating for you. It's for this very reason that we take these matters seriously, continually looking for ways we can improve stability in our applications, and ensuring that when problems do arise that we communicate them to you as soon as we are able.

We apologize for this morning's disruption and will have a followup message when we we've completed our investigation.

The TrustedForm Team
Oct 15, 10:55 CDT
Resolved - Early this morning between the times of 6:33am and 6:42am (Central), we
experienced a partial outage on one of our servers. This resulted in just under
15% of the requests to the trustedform.js script and to claim certificates to
fail. Because that server was unavailable, we have no record of the requests
made. Any claims made during that time will need to be retried.
Oct 15, 06:30 CDT
Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.