All Systems Operational
LeadConduit Operational
90 days ago
99.94 % uptime
Today
LeadConduit Classic Operational
90 days ago
99.95 % uptime
Today
TrustedForm Application ? Operational
90 days ago
99.86 % uptime
Today
TrustedForm Script ? Operational
90 days ago
99.94 % uptime
Today
SuppressionList Operational
90 days ago
99.94 % uptime
Today
ActiveProspect ID Operational
90 days ago
99.94 % uptime
Today
TrustedForm Facebook Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On or after 8/17, we will be introducing new IP addresses for LeadConduit. We expect not to add additional IP addresses following this update. At a later date, we will issue a new maintenance notification for removing old IP addresses.

If you are using IP allow lists to permit LeadConduit to send leads to your systems, please add the following IP addresses before this date:

3.225.52.7
54.234.167.189
3.225.20.135
54.160.26.104
54.161.58.164
107.20.45.90

As always, please reach out to support@activeprospect.com if you have questions or concerns.
Posted on Aug 7, 17:09 CDT
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020
Resolved - LeadConduit is operating normally again.
Aug 4, 16:10 CDT
Monitoring - During a routine deployment, LeadConduit encountered a problem connecting to our database cluster. We have rolled the release back and are investigating the root cause. LeadConduit should be operating properly now and we are continuing to monitor it.
Aug 4, 16:07 CDT
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - As of 10:55am central time TrustedForm had fully recovered from this network outage.
Jul 29, 15:29 CDT
Monitoring - LeadConduit, LeadConduit Classic, SSO, and SuppressionList are all up and running properly. TrustedForm claiming is failing intermittently. If you are receiving an HTTP 404 response from the claim API, retrying the same call some time later will likely result in a successful claim.
Jul 29, 10:15 CDT
Update - We are continuing to work on a fix for this issue.
Jul 29, 07:01 CDT
Update - This incident is now showing up on our hosting provider's status page. https://cloud.ibm.com/status?selected=status
Jul 29, 06:49 CDT
Update - Our hosting provider is currently working with the hardware vendor to bring the affected infrastructure back online.
Jul 29, 06:12 CDT
Update - We have confirmation from our hosting provider that they are working on an unexpected issue with a device that has caused a network disruption. We are continuing to work to mitigate impacts to our services.
Jul 29, 04:39 CDT
Identified - Our host is currently performing what was meant to be a no-downtime maintenance on some of their network infrastructure. It seems that something has gone wrong. We are attempting to mitigate the impact on our services.
Jul 29, 04:22 CDT
Investigating - We are currently investigating what looks like a networking problem at our hosting provider.
Jul 29, 03:47 CDT