All Systems Operational
LeadConduit   Operational
90 days ago
100.0 % uptime
Today
LeadConduit Classic   Operational
90 days ago
99.99 % uptime
Today
TrustedForm Application   ? Operational
90 days ago
99.73 % uptime
Today
TrustedForm Script   ? Operational
90 days ago
99.98 % uptime
Today
SuppressionList   Operational
90 days ago
100.0 % uptime
Today
ActiveProspect ID   Operational
90 days ago
99.99 % uptime
Today
TrustedForm Facebook   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
ActiveProspect ID ?
Fetching
LeadConduit
Fetching
LeadConduit Classic ?
Fetching
TrustedForm Application ?
Fetching
TrustedForm Script ?
Fetching
Past Incidents
Nov 15, 2018

No incidents reported today.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - After continued monitoring, we've determined this issue has been resolved.
Nov 12, 15:07 CST
Monitoring - Our ability to retrieve leads from the Facebook Graph API has been restored and delayed leads have been delivered. We will continue monitoring for any further issues.
Nov 12, 12:38 CST
Investigating - We are investigating an issue retrieving leads from the Facebook Graph API.
Nov 12, 12:18 CST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - This incident has been resolved.
Nov 9, 12:51 CST
Update - We are continuing to monitor for any further issues.
Nov 9, 12:51 CST
Monitoring - We have made adjustments to our load balancers to help mitigate the issues caused by the Google DNS outage. Propagation may take up to 48 hours but often resolves more quickly.
Nov 8, 14:55 CST
Investigating - We have received reports that some users are having trouble accessing our applications when using Google's public IP (`8.8.8.8` or `8.8.4.4.` If you are not able to access our site, you may want to edit your Network settings to use an alternative public IP service, such as Cloudflare https://www.cloudflare.com/learning/dns/what-is-1.1.1.1/

This issue may also affect TrustedForm Certificate Issuing and our team is looking into a mitigation for that.
Nov 8, 13:29 CST
Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
Resolved - An issue at our provider led to the need for our load balancer setup to be re-provisioned. We have taken steps on the provider side to make sure this does reoccur.

For most users, this should be resolved, but due to the nature of DNS, issues may continue until the changes fully propagate.
Nov 2, 14:00 CDT
Investigating - We are currently investigating a DNS issue affecting both ActiveProspect ID (the app that controls the login to our applications) and the LeadConduit Filter API. You may be unable to login, though if you are logged in you should be able to continue to work until the session expires. Leads that go through a Classic filter may error or fail.
Nov 2, 13:30 CDT
Resolved - TrustedForm certificate claiming and viewing operations experienced a brief outage at approximately 18:30UTC on Nov 2nd, 2018. The issue has been resolved, please contact support if you continue to encounter any issues.
Nov 2, 13:43 CDT
Nov 1, 2018

No incidents reported.