All Systems Operational
LeadConduit Operational
90 days ago
100.0 % uptime
Today
LeadConduit Classic Operational
90 days ago
100.0 % uptime
Today
TrustedForm Application ? Operational
90 days ago
99.22 % uptime
Today
TrustedForm Script ? Operational
90 days ago
99.95 % uptime
Today
SuppressionList Operational
90 days ago
99.95 % uptime
Today
ActiveProspect ID Operational
90 days ago
99.95 % uptime
Today
TrustedForm Facebook Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
ActiveProspect ID ?
Fetching
LeadConduit Lead Handling
Fetching
LeadConduit Application
Fetching
TrustedForm Application ?
Fetching
TrustedForm Script ?
Fetching
LeadConduit Classic ?
Fetching
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Resolved - LeadConduit Classic continues to operate as normal, and all leads spooled earlier have now been replayed.
Aug 16, 13:48 CDT
Monitoring - Around 10:15am today, August 16, 2019, one of the LeadConduit Classic application servers lost connectivity to the datacenter network. This caused a chain of events that culminated in us spooling all inbound lead submissions. While leads were spooling we took corrective action to restore service. We have retained all leads which were submitted to LeadConduit Classic and are replaying them into the system.
Aug 16, 10:36 CDT
Aug 15, 2019
Resolved - We have resolved the error with Facebook's API that caused this outage. All claims on Facebook TrustedForm certificates will be automatically retried by LeadConduit. No further action is necessary on your part.
Aug 15, 19:14 CDT
Identified - Starting at 12pm central today August 13th, 2019, the Facebook API started returning an error when claiming a TrustedForm certificate for Facebook. This causes our claim API to also return an HTTP 500 error. Our team is aware of the problem and working diligently to solve it.
Aug 13, 16:58 CDT
Aug 14, 2019

No incidents reported.

Aug 13, 2019
Resolved - The deployment has rolled back and the claim API is operational again. All claim calls that received an HTTP 500 from the claim API will need to be retried. If you are a LeadConduit customer, these claim calls will be automatically retried on your behalf and no further action is necessary.

We have identified a process issue and will be putting in the necessary protection to prevent this mistake going forward. Please accept our apologies for this mistake.
Aug 13, 15:48 CDT
Identified - The TrustedForm claim API is experiencing an outage currently and is returning HTTP 500s across the board. We have identified the problem as an inappropriately deployed software revision. The team is working on rolling it back.
Aug 13, 15:37 CDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.