TrustedForm Claim Errors

Incident Report for ActiveProspect

Resolved

Starting around 8:38am central, the TrustedForm Claim API experienced an outage, and requests to Claim a TrustedForm certificate resulted in an internal server error. As of 8:52am central, TrustedForm claiming was restored and we will continue to monitor TrustedForm to ensure its stability.

Any failed TrustedForm claims that were not made via LeadConduit will need to be retried in order to successfully store the claim. TrustedForm claims made using LeadConduit will be retried on your behalf.

We apologize for any inconvenience this caused.

Posted Sep 13, 2021 - 09:15 CDT

This incident affected: TrustedForm Application.