LeadConduit Classic email delivery issue

Incident Report for ActiveProspect

Resolved

This incident has been resolved.
Posted Apr 24, 2020 - 15:40 CDT

Monitoring

Our email service provider has reestablished service and deliveries have resumed.
Posted Apr 24, 2020 - 10:38 CDT

Update

The issues that caused email deliveries from LeadConduit Classic to be throttled by our service provider have been addressed, and we are awaiting their review and reestablishment of our service.
Posted Apr 23, 2020 - 17:05 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 23, 2020 - 12:07 CDT

Investigating

There is an issue with delivery of email from LeadConduit Classic, affecting lead delivery and system notifications. We're working to find and fix the root cause of the problem.
Posted Apr 23, 2020 - 11:01 CDT
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