TrustedForm failing to claim some recent certificates

Incident Report for ActiveProspect

Resolved

This incident has been resolved.

Posted Dec 14, 2022 - 16:24 CST

Update

Issue is now resolved. There were some issues claiming masked certs between 3:10p until 3:50p Central time. No data was lost. We are investigating to determine if any claims need to be retried.

Posted Dec 14, 2022 - 16:23 CST

Update

TrustedForm is failing to claim recent certificates which include typing speed, keys per minute, and words per minute data.

Posted Dec 14, 2022 - 15:45 CST

Investigating

We are currently investigating this issue.

Posted Dec 14, 2022 - 15:42 CST

This incident affected: TrustedForm Application.