TrustedForm API Latency

Incident Report for ActiveProspect

Resolved

Today between 12:26 PM and 12:45 PM CT, TrustedForm experienced elevated latency on its API. During this time, some customers may have encountered 500 errors or longer-than-normal response times.

The issue has been resolved and performance has returned to normal. We will continue to monitor the system.

Posted May 06, 2026 - 12:30 CDT