TrustedForm API Latency

Incident Report for ActiveProspect

Resolved

Today between 9:04 AM and 11:00 AM CT, TrustedForm experienced elevated latency on its API. During this time, some customers may have encountered 500 errors or longer-than-normal response times.

The issue has been resolved and performance has returned to normal. We will continue to monitor the system.

Posted Apr 30, 2026 - 01:15 CDT