LeadsBridge - TikTok Lead Ads disruptions

Incident Report for ActiveProspect

Resolved

It's confirmed that the TikTok API error is no longer occurring. The incident is resolved
Posted Jan 27, 2026 - 02:00 CST

Monitoring

The outage affecting the TikTok Lead Generation API has been resolved. The API is no longer returning errors, and lead synchronization has resumed successfully.

We will continue to monitor the situation to ensure ongoing stability.
Posted Jan 26, 2026 - 10:52 CST

Identified

We have identified the TikTok API responsible for the issue. This API is currently returning errors, which is impacting lead synchronization.

We continue to monitor the situation and will share further updates as they become available.
Posted Jan 26, 2026 - 05:28 CST

Investigating

We are investigating an issue affecting the TikTok Lead Generation integration.

Our initial findings indicate a potential TikTok API outage. This issue is impacting the bridge editor and may also be impacting lead synchronization.
We are actively monitoring the situation and will provide updates as more information becomes available.
Posted Jan 26, 2026 - 04:59 CST
This incident affected: LeadsBridge.