LeadConduit Classic processing delays

Incident Report for ActiveProspect

Resolved

This incident has been resolved.
Posted Mar 18, 2020 - 15:20 CDT

Monitoring

At approximately 12:30PM CT today, LeadConduit Classic's lead-handling capacity was temporarily overwhelmed due to slow responses from downstream components. Some inbound leads were spooled to disk to keep from being lost, and those are being reprocessed now. Lead handling returned to normal shortly after 1:00PM CT; we continue to monitor the system's performance.
Posted Mar 18, 2020 - 14:08 CDT