ActiveProspect ID, SuppressionList, TrustedForm experience a hosting provider outage

Incident Report for ActiveProspect

Resolved

This incident has been resolved.
Posted Jun 07, 2019 - 00:19 CDT

Update

At this time all services have been restored. No further updates have been provided from our hosting provider.
Posted Jun 06, 2019 - 21:57 CDT

Update

We have not yet received official correspondence from our hosting provider but many services have begun to restore functionality.
Posted Jun 06, 2019 - 21:40 CDT

Update

Despite the current maintenance window being closed for TrustedForm, the outage continues. We have been informed that our hosting provider is contact with their vendor for the network problem. We have no estimates on time of service restoration.
Posted Jun 06, 2019 - 21:02 CDT

Update

We are continuing to investigate this issue.
Posted Jun 06, 2019 - 20:44 CDT

Investigating

We are currently in communication with our hosting provider about a network outage in their datacenter that is impacting the listed services.
Posted Jun 06, 2019 - 20:42 CDT
This incident affected: TrustedForm Application, TrustedForm Certify, SuppressionList, and ActiveProspect ID.