LeadConduit issue verifying TrustedForm certificates on Facebook leads

Incident Report for ActiveProspect

Resolved

This incident has been resolved.

Posted Aug 07, 2024 - 18:37 CDT

Monitoring

The fix for this has been deployed and we are monitoring the results.

Posted Aug 07, 2024 - 16:37 CDT

Identified

We've identified an issue where TrustedForm certificates accompanying Facebook Lead Ad leads may be considered as having an invalid format by LeadConduit. That is, acceptance criteria or other rules on TF Certificate validity may be incorrectly met. A fix is in the process of being deployed as quickly as possible.

Posted Aug 07, 2024 - 15:39 CDT

This incident affected: LeadConduit.