TrustedForm application & claim API offline

Incident Report for ActiveProspect

Resolved

This incident has been resolved.

Posted Jul 29, 2019 - 14:58 CDT

Update

TrustedForm is stable and the issue that caused the outage has been remediated.

Posted Jul 29, 2019 - 14:57 CDT

Monitoring

We had a critical server fail during a software deploy. We have failed over to a standby and the application is running properly now. We are monitoring the system.

Posted Jul 29, 2019 - 14:18 CDT

Investigating

The TrustedForm application & claim API are offline due to unscheduled maintenance. We're investigating the issue now.

Posted Jul 29, 2019 - 13:57 CDT

This incident affected: TrustedForm Application.