Slow LeadConduit Classic API Responses

Incident Report for ActiveProspect

Resolved

This incident has been resolved.

Posted Jul 29, 2019 - 10:42 CDT

Monitoring

A temporary fix is in place and LeadConduit Classic should be back to normal now.

Posted Jul 29, 2019 - 09:35 CDT

Investigating

The LeadConduit Classic API – which also provides much of the data used by the LeadConduit Classic UI – started responding more slowly and with occasional timeout errors overnight. This seems to be due to an excessive volume of API calls made by a customer. Until this is corrected, the LCC UI and direct API access may be slower than normal.

Posted Jul 29, 2019 - 06:26 CDT