LeadConduit Classic Issue

Incident Report for ActiveProspect

Resolved

This incident has been resolved.

Posted Sep 23, 2020 - 13:19 CDT

Monitoring

All LeadConduit components – lead-handling, UI, and API – are running normally again. Leads "spooled" to disk are being replayed as quickly as possible.

Posted Sep 23, 2020 - 10:26 CDT

Identified

We've believe we've identified the root cause, and are working to address it. The system is more stable. Leads spooled will be replayed ASAP.

Posted Sep 23, 2020 - 10:12 CDT

Investigating

LeadConduit Classic is experiencing elevated error rates across lead-handling, UI, and API.

Posted Sep 23, 2020 - 09:47 CDT