Elevated TrustedForm claim API error rate

Incident Report for ActiveProspect

Resolved

This incident has been resolved.

Posted Apr 30, 2019 - 19:23 CDT

Monitoring

The TrustedForm claim API experienced an outage from 3:12pm central until 4:01pm central. The root cause was a failed software deployment. We are reworking that process to protect against this specific failure again.

Posted Apr 30, 2019 - 16:16 CDT

This incident affected: TrustedForm Application.