LeadConduit Performance Issues

Incident Report for ActiveProspect

Resolved

All services are back to normal and stable.

Posted Jan 03, 2017 - 16:26 CST

Monitoring

Performance has been returned to normal levels for all services, and the extra LeadConduit server is no longer delivering leads. We're continuing to monitor the situation to ensure everything is stable.

Posted Jan 03, 2017 - 14:29 CST

Investigating

Our servers are struggling under increased load and performance on LeadConduit and LeadConduit Classic is affected. Some leads are being spooled. We are adding additional servers and are working to pinpoint the issue further.

We have already added in one additional server for LeadConduit, with the public IP of 67.228.63.215

We will continue to update as we investigate and resolve the issues.

Posted Jan 03, 2017 - 13:43 CST