TrustedForm Claims Degraded

Incident Report for ActiveProspect

Resolved

We have identified and resolved the issue with claims. The issue seems to have occurred between 6pm and 8:30pm CT. Any retries on failed claims should succeed now. Thank you for your patience.

Posted Oct 05, 2021 - 21:30 CDT

Investigating

We are currently investigating an increase in errors with TrustedForm claiming. We will update as we work to resolve the issue.

Posted Oct 05, 2021 - 20:07 CDT

This incident affected: TrustedForm Application.