BatchRobot File Generation and Delivery Issues

Incident Report for ActiveProspect

Resolved

BatchRobot experienced issues generating and delivering some files between 1:45am - 2:02am CT. The issue (background processes not working as expected) has been resolved and failed files can be regenerated and redelivered from within the BatchRobot UI. Undelivered files will be included in the next delivery. We are continuing to investigate why these processes are experiencing failures.

Posted May 17, 2016 - 02:04 CDT