Service restored following a database cluster failure
Incident Report for ActiveProspect
Resolved
Tonight at 1:24am central the primary member of our database cluster failed. TrustedForm, SuppressionList, and the LeadConduit Classic filter functionality were all impacted by the failure and were unavailable until the cluster member was restored around 2:15am.

Normally in a failure scenario such as this one, one of the other two members of the database cluster will be elected as the primary member and our apps will continue operating correctly after a brief period. That didn't happen tonight. We're still investigating why this didn't happen.

In the meantime, all services are up and operating correctly.
Posted Dec 24, 2016 - 02:24 CST